Refund policy
Customer Care · Last updated May 2026
We want you to love your purchase. If something isn't right, we're here to help.
Return Window
15 days from the date of delivery.
Conditions for Return
- Item must be unworn, unwashed and in original packaging
- Hygiene items (shapewear worn directly against skin) must be tried on over underwear
- Items marked as final sale are not eligible for return
How to Request a Return
Log into your account, go to your order and click "Request return" — or contact us at support.usa@stellascorset.com or WhatsApp +1 (416) 398-7867.
Exchanges
We gladly exchange for a different size. Contact us and we'll guide you through the process.
Refunds
Processed within 5-7 business days once we receive the item.
Manage Your Return
Self-service portal
Visit account.stellascorsetusa.com to log in and request a return directly from your order.